Data We Gather and Why We Use It
When you create an account, we collect the name, email address and phone number you provide. During deposits and withdrawals, we log the payment method you used — whether that is bKash, Nagad or Rocket — along with the transaction reference and timestamp. We do not
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store your full wallet PIN or mobile banking password; those stay inside your own payment app. We also collect session data: your device type, IP address, pages visited and actions taken inside the lobby. This helps us detect unusual login attempts and keep your account secure.
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If you contact support, the content of that exchange is stored so our team can follow up accurately. We use all of this data to process your transactions, verify your identity when required, respond to support requests and improve how the platform performs for you. We
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do not sell your personal data to marketing agencies or unrelated third parties. Sharing happens only where our payment processors, fraud-prevention partners or legal obligations require it. Your use of this platform and the data we hold is subject to your local law and the eligible
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regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.